Support

We're in your corner.

Most issues take under a day to resolve. Start with the common questions below — if you're still stuck, write us directly.

The best way to reach us is by email: admin@dailygrowth.llc

We're a small team and aim to respond within a few business days. Letting us know your device model and iOS version helps us help you faster.

Frequently asked questions

Is my information private?

Yes. Hands Off has no accounts or logins, and the things you track stay on your device and in your own iCloud account — they are never sent to a server we operate, and we can't read them. For the full details, see our Privacy Policy.

I got a new phone, or my data isn't showing on my other device.

Hands Off syncs your progress through your iCloud account. To see your data on another device, make sure it is signed in to the same Apple ID and that iCloud is turned on for Hands Off in your device's Settings. Syncing can take a few moments and requires an internet connection. If your progress still doesn't appear, email us and we'll help.

How do I reset or delete my data?

You can erase your data from within the App using its reset option. Because your data is also stored in your iCloud account, you can additionally remove it through your device's iCloud settings. Deleting the App alone does not automatically erase the copy held in iCloud — that copy is what lets your progress return if you reinstall.

My reminders/notifications aren't appearing.

Notifications are delivered by your device. If they're not showing up, open your device's Settings, find Hands Off, and make sure notifications are allowed. You can also turn them off there at any time.

I have a suggestion or found a bug.

Please email us — feedback genuinely shapes what we build next. A short description of what happened, and what you expected to happen, is all we need to get started.